JEWELRY
Q: Are these real gold?
A: Our jewelry is gold plated. Not real gold.
Q: Is your jewelry for men as well?
A: Yes! Anyone can wear our jewelry.
SHIPPING & HANDLING
Q: How long does shipping take?
A: We ship orders within 1 - 2 days.
Q: How long does it take to arrive?
A: They arrive within anywhere from 3-7 days for standard shipping.
With expedited shipping, it could be anywhere from 1-3 days.
Q: What if I don't get my package?
A: You would have to contact USPS customer service so they can help you locate your package!
JEWELRY LIFE
Q: Can you shower with the jewelry on? Can they be worn in water?
A: No, we don’t recommend it. Keep your jewelry in a nice and dry place to make sure it lasts you as long as possible.
Q: Does the items stain or does the color fade? Are your products non tarnishing? If so, can cleaning prevent that?
A: With proper jewelry care and cleaning our jewelry won't fade or tarnish over time.
To go to our jewelry care page, click here
CUSTOM JEWELRY
Q: Do you do custom jewelry?
A: As of now, we don't. But we're working on offering this service.
RETURNS & EXCHANGES
Q: Can I get a replacement? Can I return items I've purchased?
A: Yes! Our return policy window is 7 days after delivery. For replacements, please email us your order number and send pictures of the jewelry at larosabrandjewelry@gmail.com
QUESTION NOT HERE?
Send us an email and we'll get back to you within 24 hours! To contact us, click here